FAQ

How do I order? 

The only way you can order is through my website. I try to have drops whenever I have enough inventory. I post the release date announcement on my Instagram as soon as I decide on a date and time. I will always try to have a preview available before the drop date where you can read full item descriptions & view photos of every piece.

As time passes, I will put items that haven’t sold on my Depop at a discounted price. Keep an eye out!

Do you offer payment plans? 

After much consideration, I have decided to move forward with Shop Pay installments as an option for all my customers.

Is your clothing ready-to-ship or made-to-order? 

At this time, I am only offering ready-to-ship items. I may consider made-to-order options in the future.

Do you offer international shipping? 

I only ship within the United States and Canada.

How long will it take for my order to ship? 

All ready-to-ship items will be shipped 2 to 3 business days after purchase.

Can I buy an item before it’s available in a release?

No. That isn't fair to everyone else! Every item for every release will be available at the release time & date.

I just received my item but it doesn’t fit, what can I do?

The best way to contact me is by email or through Instagram. I prefer email for all returns or exchanges. Send me an email right away, as I do not accept any returns after 7 days of the delivery date. I handle all returns and exchanges on a case-to-case basis. I am always willing to help, as I want all my customers to be happy, but I do follow my stated policies. My policies can be found on the policies page on the top left dropdown menu.

Do you do customs?

Not as this time!

Do you have pets? I’m allergic!

I currently live with two cats. I keep all of my materials and completed items in places that they are unable to access. Pet hair travels easily, that’s why I make sure to pet roll and quality check all items before shipping! If you are worried, please feel free to contact me. I am more than happy to additionally wash an item before shipping it out to ease your mind.

Is your clothing fire-safe?

You will find all the fabric info you need on the “Fabrics” page. This is located on the top left dropdown menu.

I think my item is lost or was stolen in the mail, what do I do?

Please hit me up! I am not accountable for items that are lost or stolen in the mail, but I am 100% willing to file a claim with the USPS.

I have a question, but I don’t see it on this page, who can I contact?

I am only a DM away on Instagram, or my email is: consideredandconscious@gmail.com if you prefer that method.